HealthFirst Federal Credit Union is a member-owned organization, which provides a broad range of personalized financial services to the membership in a convenient, efficient and friendly manner, while maintaining financial stability.

"Member-owned organization" - We are here to serve our owners who have come together to form a cooperative in order to help each other with their financial needs. It is the Board of Directors and management's responsibility to make sure our reserves and earnings which are for the benefit of all our members, are not put at excessive risk.

"Convenient, efficient and friendly manner" - Friendly service for all members. Performed in the quickest, most accurate manner possible. The Board of Directors and management are dedicated to offering the latest technology affordable, in order to provide the most convenient service possible to our membership. On the other hand, we are also available to speak with each individual member as they so desire, in order to meet their needs or solve their problems in the friendliest, most helpful manner possible.

"Maintaining financial stability" - It is the responsibility of the Board of Directors and management to serve the membership with the financial well being of the credit union to be taken into consideration before decisions are made to offer new services and products. We have to see what the impact will be for the short-term as well as the long-term benefit of the credit union. Maintaining an adequate capital position is our responsibility.

Privacy Notice and Disclosure

HealthFirst Federal Credit Union, your member owned financial institution, is committed to  providing you with competitive products and services to meet your financial needs and help you reach your goals. We are equally committed to protecting the privacy of our members.  Under federal law, we are required to give you this privacy notice. It describes our credit union's privacy policy and practices concerning the personal information we collect and  disclose about our members. It also includes information about the parties who receive personal and sometimes nonpublic information from us  as we conduct the  business of the credit union. These practices are followed by the credit union. If after reading this notice you have questions, please contact us at:
207-877-9474 or 1-800-946-2463 (within Maine) or write to:

HealthFirst  Federal  Credit Union
9 Quarry Road
Waterville, ME  04901

Information We Collect About You
We collect nonpublic personal information about you from the following sources:

Information We  Disclose
We do not disclose any nonpublic personal information  about our members or former members to anyone, except as permitted by law.

Disclosure of Information to Parties That Provide Services to Us
We may disclose all the information we collect, as described above,  to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements.

Disclosure of Information About Former Members
If you terminate your membership with HealthFirst Federal Credit Union we will not share information we have collected about you, except as you may be permitted or required by law.

How We Protect Your Information
We restrict access to nonpublic personal information about you to persons who need to know that personal information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with Federal Regulations to guard your nonpublic person information.

What Members Can Do to Help
HealthFirst Federal Credit Union is  committed to protecting the privacy of its members. Members can help by following these  simple guidelines: