Serving ALL of Kennebec and Somerset Counties
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Electronic Funds Transfer And Cardholders AgreementWe are the HealthFirst Federal Credit Union, (207) 877-9474, 1-800-946-2463. You (if this is a joint account, singular pronouns shall include each of you) hereby agree to the rules and regulations affecting the issuance of the "CU24® VISA® Check Card" provided by us for your convenience. Personal Identification Number (P.I.N.) - will be your "remote banking signature", and you are responsible for maintaining its confidentiality. The P.I.N. should be memorized and not written, in order to prevent unauthorized use and so you may report its loss or theft accurately. Authorized Use Only you are qualified to deposit or withdraw funds to or from your account(s) with the use of this card at merchant or bank locations or remote facilities, and positive identification may be requested by the merchant or bank prior to any transaction. You agree that you will not use or allow anyone else to use your card or PIN for any transaction that is illegal under applicable federal, state or local law. Consumer Liability for Unauthorized Transactions - Tell us AT ONCE if you believe your card has been lost or stolen, or if you believe someone has used your card or PIN or accessed your account without your permission. Telephoning is the best way of keeping your possible losses down. If a VISA¨ or Interlink transfer was made using your card or card number without your permission and was not caused by your gross negligence or fraud, you will have no liability for this unauthorized transfer. For all other unauthorized transfers, including transfers made using ATMs, you can lose no more than $50.00 if you tell us within two (2) business days that your card or PIN was used to make a transfer without your permission. If you do NOT tell us within two (2) business days, and we can prove that we could have stopped someone from making a transfer without your permission if you had told us, you could lose as much as $500.00. Also, if your statement shows transfers that you did not make, tell us at once. If you do not tell us within 60 days after the statement was mailed to you, you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time. If a good reason such as a long trip or a hospital stay kept you from telling us, we will extend the time period. Notification Procedure - If you believe that your card has been LOST or STOLEN, or that someone has transferred or may transfer money from your account without permission, call us at the number shown at the beginning of this Agreement, or after business hours, please call 1-800-472-3272 (within U.S.), 973-656-2345 (outside U.S. collect) or write us at the Credit Union. Business Days - Our business days are Monday , Tuesday, Wednesday and Friday 8:15 a.m. to 4:15 p.m., Thursday 7:15 a.m. to 5:00 p.m., excluding state and federal holidays. Types of Transactions Available and Limits on Such Transactions - You may use your card to withdraw from or make deposits to your share or share draft account, and perform such other financial transactions as we may from time to time permit during the business hours of any remote financial facility. You may also pay for purchases at places that have agreed to accept your card (called Point-of-Sale purchases) These Point-of-Sale purchases will be deducted from your share draft account. Limitation on Frequency and Amount of Transactions - For the protection of our depositors, we have limited the amount of each withdrawal from an account to THREE HUNDRED DOLLARS ($300.00) per day at a remote banking facility. You may buy up to ONE THOUSAND ($1,000.00) worth of goods or services each day in our Point-of-Sale (POS) transfer service. Delays in Posting Transactions - Due to the nature of the "ATM" system, there will be delays between the time of any activity on your account(s) and the time it is reflected in our records of your account(s). Charge for Originating Shares & Remote Banking Transaction - A transaction resulting in a withdrawal from or a deposit to your share or share draft account is considered the same as any other type of withdrawal or deposit in regard to our service charge formulas. The type of account determines if and when a fee will be assessed. All transaction fees will be deducted from your share draft account. Please contact the credit union for current charges. Fees - If you use an ATM or other electronic terminal that we do not own, you may be charged a fee by the terminal owner and any national, regional or local network used in processing the transaction. Any such fee(s) will be debited from your account if you elect to complete the transaction. Conditions Under Which We Will Disclose Information to a Third Party - You agree that we may, and you hereby authorize us to, disclose information to third parties about your account(s) or the transfers you make (1) where it is necessary for completing transfers; (2) in order to verify the existence and condition of your accounts for a third party, such as a credit bureau or merchant; (3) in order to comply with government agency or court orders as permitted by law; or (4) if you give us your written permission. Documentation of Transfer - You will receive a copy of the deposit/withdrawal slip at the time the transaction is originated. You will also receive on a monthly basis a statement of your account activity. Error Resolution - Telephone or write us AS SOON AS YOU CAN, if you think your statement or receipt is wrong, or if you need more information about a transaction listed on the statement or receipt. We must hear from you no later than sixty (60) days after we send you the FIRST statement on which the problem or error appeared. Provide the following information: (1) Your name and account number. If you tell us orally, we may require that you send your complaint or question in writing within ten (10) business days. We will tell you the results of our investigation within ten (10) business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to forty-five (45) days to investigate your complaint or question. For international transactions, we may take up to ninety (90) days to investigate your complaint or question. If we decide to do this, we will recredit your account within ten (10) business days (five (5) business days for VISA® Check Card purchases) for the amount you think is in error, so you will have the use of the money during the time it takes to complete our investigation. If we ask you to put your complaint or question in writing and do not receive it within ten (10) business days, we may not recredit your account. If we decide that there was no error, we will send you a written explanation within three (3) business days after we finish our investigation. You may ask for copies of the documents that we used in our investigation. Overdrafts - If any withdrawal(s) with your card creates a negative balance in your account, you shall repay to us the amount of such overdraft, including customary and usual overdraft charges in the same manner as any other overdraft on such an account. Cancellation - Your card and P.I.N. remain our property and immediate surrender of either may be required by us at any time. We may cancel the card, P.I.N., and/or electronic fund transfer privileges at any time without notice or cause. Any cancellation or termination shall not affect any of your existing liability to us. Liability - If we do not complete a transfer to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions. We will not be liable, for instance:
Agreement Modification - This Agreement may be amended by us without prior notice to you when such a change is immediately necessary to maintain or restore the security of the system or a member's account; however, we will notify you in writing twenty-one (21) days prior to the effective date of any change in any term or condition of the Agreement or your account, if such change would result in greater cost liability for you or decreased access to your account. Joint Accounts - All parties to joint share or share draft account(s) agree to be jointly and severally bound under this Agreement. All cards shall be returned to us prior to the addition or deletion of a name from any account subject to this Agreement. Consumer reports (credit reports) may be obtained in connection with this application. If you request, (1) you will be informed whether or not consumer reports were obtained; and (2) if reports were obtained, you will be informed of the names and addresses of the consumer reporting agencies (credit bureaus) that furnished the reports. The P.I.N. may provide access to accounts owned by the primary member. Joint owners may have access to the primary member's accounts at the credit union, including accounts owned singly by the primary member or jointly by the primary member and other persons. Any one of you may terminate the account and the termination will be effective as to all of you. Click here for the CU24sm VISA® Check Card Application After completing the application, please bring, fax, or mail the finished application to: HealthFirst
Federal Credit Union
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